How do I use my diffuser?
Diffusers can have different functions. Please refer to your instruction manual for specific directions on how to use yours properly. Basic directions are add water to fill line. Add few drops of oil. Turn on.
When and how do I clean my diffuser?
We recommend cleaning your diffuser frequently, especially when you change your selection of essential oils. Regular cleaning is important to maintain the life of your unit. To avoid buildup, please do not leave water or oil inside the unit when not in use. Over time, water, mineral or oil buildup on the vibrating disk can decrease the effectiveness of your ultrasonic diffuser. A good way to remove possible buildup is to mix ¼ cup of white vinegar with warm water. Let it soak inside the water well for 3 hours. Do not turn the unit on while soaking. After 3 hours, dump out the water and use a cotton swab to gently wipe away any loose buildup from the vibrating disk. Do not push hard on the disk. Rinse the unit out and fill with clean cool water. Plug the unit back in and begin misting.
What type of oils should I use with my diffuser?
The effectiveness of your diffuser is based on the quality of oils you put in it. We recommend using 100% pure essential oils.
What should I do if my diffuser isn’t working?
If the diffuser is not misting at all: First make sure it is properly plugged in. If it’s plugged in, and neither the lights nor mist will turn on, make sure there is power coming from your source. Secondly, possibly mineral or oil buildup may cause the unit to stop misting. See cleaning directions .
If the diffuser is not misting very strongly:
There are a few things that can cause this. First, check your water level. If the water is too full, the mist will not come out strongly. We recommend filling the water slightly below the max fill line. Secondly, make sure the unit is sitting on a hard, flat surface. Do not place it on something soft, like a towel that could absorb the ultrasonic vibrations.
If the unit is making a noise that sounds abnormal, please discontinue use